Privacy Policy
camping Cudillero

1-Types and categories of personal data we process. 

The data we collect, the way in which we obtain it and the purpose of the processing is as follows:

1. Contact forms and/or request for information:

o Data required: name, email, telephone

o Purpose: to respond to queries and/or provide information requested by the User. o Legitimation: consent of the User.

o Legitimation: consent of the user

2. Newsletter subscription forms: 

o Data required: e-mail

o Purpose: to send commercial advertising communications by email, SMS, social communities or any other electronic or physical means, in the event that the User has expressly consented to this; 

o Legitimation: Consent of the user.

3. If you make a reservation through our website:

o Data required: name and surname, address, email address, telephone number and credit or debit card information.

o Purpose: to manage the booking 

o Legitimation: user consent

4. Downloading of ebooks: 

o Data required: email

o Purpose: to send you the ebook and subscribe you to our newsletter 

o Legitimation: user consent

5.To carry out the contractual relationship and similar administrative, fiscal and accounting formalities that are necessary under current legislation:

o Data required: name and surname, telephone number, address, ID card number, email, signature

o Purpose: to carry out internal commercial, fiscal and administrative management. 

o Legitimation: Consent of the interested party and contractual relationship.

6.To carry out the registration process:

o Data required: name and surname, telephone number, address, ID card/passport number

o Purpose: to comply with the legal obligations of the entry register that this entity carries out.

o Legitimation: in accordance with the provisions of Organic Law 4/2015, of 30 March, on the protection of public safety (LPSC).

For confidentiality reasons, we collect as little data as possible from the people we deal with, especially from our customers, beyond that which they voluntarily provide to us or that which we are required by law to collect and retain in the case of bookings made through booking engines.

We may collect and process the following categories of personal data:

a. In relation to our customers, name, title, gender, ID or passport number, payment details.

b. Your contact details, telephone number if you make a booking by telephone and leave them with us, your email address if you make a booking with us from your email address or such other information as is required by the booking engine to make a booking.

c. In the case of our employees, identification data, social security data, bank details and all data necessary for the performance of the employment relationship.

d. Identification data of our suppliers and their contact persons in the case of companies.

e. Images captured by our video surveillance cameras installed in our campsite.

f. Images captured at events held at our establishment.

g. Information collected when you use our website and other digital media, if applicable.

When you use our website we may log your IP address, browser type, operating system, originating website and web browsing behaviour.

2-Your personal data will only be used for the following purposes:

a. Register you in our database if you make a booking, if you provide us with them in person or make a booking online.

b. To carry out the necessary commercial and administrative procedures with the users of our website and our customers or potential customers.

c. At CAMPING CUDILLERO we process the information you provide us with in order to respond to the request for information you send us, provide you with information about our services, internally and externally manage your bookings or the provision of our services, as well as the purchases we make from our suppliers, and comply with the legal obligations arising from these activities. 

d. To communicate with you to answer your queries and deal with your complaints or obtain your opinion on the quality of our Campsites, our services or the treatment received. 

e. To record the images captured by our video surveillance cameras for security reasons. These images may be given to the police or judicial authorities at their request.

f. To record the images captured at events in which it participates and their use for advertising purposes or dissemination among our customers.

g. Likewise, the data that may be collected during your browsing will be processed in order to provide access to the online content of the website, as well as to attend to the requests of the users of the website, keep a statistical record of visits (IP addresses, browser data, country, page accessed, etc.) in order to enable us to develop better services and products, optimise our offer and provide a more efficient customer service and improve the design and content of our websites.

h. The data of our customers and suppliers will be processed, within the contractual relationship that binds them to us, in compliance with administrative, fiscal and accounting obligations and, where appropriate, in compliance with the law on public safety.

In accordance with the LSSICE, we inform you that CAMPING CUDILLERO does not carry out SPAM practices, therefore, it does not send commercial mail by e-mail if it does not have the necessary legitimacy. In any case, you will always have the possibility of withdrawing your consent to receive our communications.

We will not process your personal data for any purpose other than those described in this Policy, except by legal obligation or court order.

Your personal data will not be subject to decisions based on automated processing that produce effects on you.

The legal basis that legitimates the processing of your personal data is your express consent given to carry out the purposes described above, which will be requested at the time you request information from us. In the event of a commercial relationship between you, whether as a customer, supplier or employee and CAMPING CUDILLERO, the legal basis that legitimates the processing of your personal data will be the execution of the contractual relationship that will have been generated, as well as, where appropriate, compliance with the corresponding legal obligations. The legal basis that legitimises the processing of the images recorded by our video surveillance cameras is our legitimate interest in maintaining the security of our facilities. The legal basis for the processing of your personal data when you subscribe to our newsletter is your express consent. The legal basis for the processing of images captured during our events and in which you participate is our legitimate interest and your express consent to publish them. The legal basis for the transfer of your personal data to public authorities or bodies is compliance with current legislation.

The personal data you provide will be kept for the time necessary to manage the information you request from us, as well as to manage the bookings made by our customers or for the fulfilment of any contract generated between CAMPING CUDILLERO and third parties. The images recorded by our video surveillance cameras will be kept for 30 days, unless required by the police or judicial authorities to be kept for longer. In these cases they will be duly blocked. Once the data has served the purpose for which it was collected, we will delete it permanently. We will, however, keep your data for a longer period if this is necessary in order to fulfil legal obligations. It may also be necessary to retain your data for as long as it is necessary for the statute of limitations for any legal liabilities that may arise. The data you provide us with to initiate a personnel selection process at CAMPING CUDILLERO will be kept for a maximum period of one year. Subsequently, if you have not joined CAMPING CUDILLERO and are not part of a selection process, they will be deleted and we will not keep a copy. The personal data of our employees will be kept for the duration of their employment relationship with CAMPING CUDILLERO and, subsequently, for the legally stipulated periods.

Within our organisation, your personal data will be processed by duly authorised personnel and, if necessary or practical to fulfil the purposes indicated above, may be processed by third parties. The recipients or categories of recipients to whom your personal data may be communicated from CAMPING CUDILLERO are the following: a. WE CAMP FUTURE, SL may process the personal data processed by CAMPING CUDILLERO, as the company that administratively manages the campsite, for organisational, administrative and management purposes. b. MERIDIA CAPITAL PARTNERS SGEIC, S.A as the management company of the company owning the campsite, may process personal data for management and control purposes. c. Third parties appointed as data processors, such as IT providers, consultants and advisors and other companies providing ancillary services. We may transfer, in certain cases, your data to technology companies based in the USA, but CAMPING CUDILLERO GUARANTEES the security and legality of these transmissions because, in any case, these companies have adhered to the corresponding protocols of approval with the European regulations on data protection. d. Public entities and bodies, exclusively in order to comply with the corresponding legal obligations. e. Other providers to whom, where appropriate, your personal data may be transferred to financial institutions, providers of fraud detection services, in the event of fraud, in order to comply with the applicable legal obligations.

If you wish to exercise the rights that the data protection regulations grant you, please send us an e-mail to the following address privacy@wecamp.net putting the right you wish to exercise in the subject line and attaching a copy of your national identity card or passport. The rights that the current legislation recognises and that, if applicable, you may exercise are: Right of Access to the data: You have the right to be informed by CAMPING CUDILLERO whether or not your personal data is being processed and, in the event that the processing is confirmed, you will be able to access it by providing the following information: -The purposes of the processing. -The categories of data being processed. -The period or criteria for the storage of the data. Right to rectify the data: You will have the right to have CAMPING CUDILLERO rectify your data when they are inaccurate or incomplete by means of an additional rectifying statement. Right to suppression of data: The interested party shall have the right to have their data deleted by CAMPING CUDILLERO when: -The processing is unlawful. -The data subject has withdrawn his/her consent. -They are no longer necessary in relation to the purposes for which they were collected or processed. -The data subject has exercised the right to object and no other legitimate grounds for the processing prevail. -The data must be deleted in order to comply with a legal obligation of CAMPING CUDILLERO.The interested party will not have the right to CAMPING CUDILLERO to delete their data when the processing is necessary: -To exercise the right to freedom of expression and information. -To comply with a legal obligation of CAMPING CUDILLERO -For the formulation, exercise or defence of claims. -For public interest based on current legislation for reasons of public health or for historical, statistical or scientific research purposes. Right to data portability: You have the right for CAMPING CUDILLERO to transmit your data to another data controller or to the data subject himself, using a structured format of habitual use and mechanical reading, when the processing is carried out by automated means and is based on: -The data subject's consent for specific purposes. The performance of a contract or pre-contract with the data subject. The right to data portability shall not apply where:-Transmission is technically impossible. -It may adversely affect the rights and freedoms of third parties. -The processing has a public interest mission based on the legislation in force. Right to limit the processing: The interested party will have the right to oppose the processing of their data by CAMPING CUDILLERO for reasons related to their particular situation, when the processing is based on: -Direct marketing. -Profiling. -Legitimate interest of the data controller or third parties, provided that the interests or the rights and freedoms of the data subject, especially if the data subject is a child, do not prevail. -Historical, statistical or scientific research, unless the processing is necessary for reasons of public interest. Even if the data subject objects to the processing of his or her data, CAMPING CUDILLERO may continue to process them provided that its legitimate interest prevails over the interests or the rights and freedoms of the data subject in a legal proceeding that justifies it. CAMPING CUDILLERO must inform the interested party of the right to object to the processing of their data explicitly, clearly and separately from any other information, at the time of the first communication. Right of opposition: It is the right not to carry out the processing of these or cease in the same when their consent to the treatment is not necessary, by the concurrence of a legitimate and well-founded reason, referring to their specific personal situation, which justifies it, and provided that a Law does not provide otherwise.Right not to be subject to profiling: The data subject shall have the right not to be subject to profiling which aims to take individual decisions based on automated data processing and which are intended to evaluate, analyse or predict the following personal aspects: - Professional performance. -Financial situation. -Health -Personal preferences or interests -Reliability. -Behaviour. -Location or movements of the person. Where profiling is based solely on automated processing: -The data subject shall have the right to be informed if the decision that may be taken is likely to produce legal effects which significantly affect him or her. -The data subject shall have the right to obtain human intervention on the part of CAMPING CUDILLERO, to express his or her point of view and to challenge the decision, if the processing has been authorised by means of: -the data subject's explicit consent. -A contract between CAMPING CUDILLERO and the data subject. The right not to be subject to profiling shall not apply if the decision that may be taken as a result of profiling is authorised by means of: -the data subject's explicit consent. -A contract between CAMPING CUDILLERO and the data subject. -A treatment based on the legislation in force.

In the event that you consider that CAMPING CUDILLERO has infringed any of your rights protected by the personal data protection regulations or that it has violated any obligation regarding the protection of Personal Data, you have the right to submit a complaint to the competent supervisory authority, which in Spain is the Spanish Data Protection Agency located at Calle Jorge Juan, 6. 28001 - Madrid. Tel. 901 100 099 - 912 663 517 You can also file a complaint electronically through the electronic site available on its website https://www.aepd.es.

This privacy policy is governed in each and every one of its points by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. It is also governed by Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights. Likewise, our website is governed by Law 34/2002, of 11 July, on information society services and electronic commerce. Users of this website are subject to Spanish legislation and jurisdiction to which they expressly submit, and the Courts and Tribunals of BARCELONA shall be competent to resolve all conflicts arising from or related to its use.

SECURITY MEASURES: The data you provide us with will be treated confidentially. CAMPING CUDILLERO has adopted all the technical and organisational measures and all the necessary levels of protection to guarantee security in the processing of data and to avoid its alteration, loss, theft, unauthorised processing or access, in accordance with the state of technology and the nature of the data stored. Likewise, it is also guaranteed that the processing and recording in files, programmes, systems or equipment, premises and centres comply with the requirements and conditions of integrity and security established in the regulations in force.

SSL CERTIFICATE (SECURE SOCKETS LAYER) The SSL CERTIFICATE provides authentication, privacy and security of the information between CAMPING CUDILLERO and the user. CAMPING CUDILLERO has a security certificate that is used to make secure connections and is established using pre-established keys, encoding and decoding all data sent until the connection is closed. SOCIAL NETWORKS We inform you that CAMPING CUDILLERO may have a presence on social networks. The treatment of the data that is carried out of the people who become followers in social networks (and / or perform any link or action of connection through social networks) of the official pages of CAMPING CUDILLERO will be governed by this section, as well as for those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user. CAMPING CUDILLERO will treat your data for the purposes of correctly administering its presence on the social network, informing of activities, products or services of the provider, as well as for any other purpose that the regulations of the Social Networks allow. The publication of content is prohibited:

- That are allegedly unlawful by national, community or international regulations or that carry out allegedly unlawful activities or contravene the principles of good faith. That violate the fundamental rights of persons, lack of courtesy in the network, annoy or may generate negative opinions in our users or third parties and in general any content that CAMPING CUDILLERO considers inappropriate. - And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights. Likewise, CAMPING CUDILLERO reserves the right to remove, without prior notice, from the website or the corporate social network those contents that are considered inappropriate.

In any case, if you send personal information through the social network, CAMPING CUDILLERO will be exempt from liability in relation to the security measures applicable to this platform and the user, if they wish to know them, should consult the corresponding particular conditions of the network in question. VIDEO SURVEILLANCE In some campsites images are captured in order to preserve the safety of people and property, as well as the facilities. The user is informed by means of a video surveillance sign located in a sufficiently visible place in front of the camera, which informs that the facilities are under video surveillance. No transfers are foreseen, except to the security forces, nor will any international transfer of data take place. The images will be kept for a maximum period of 30 days from their capture. Once this period has elapsed, the images must be cancelled, in accordance with current legislation. This stipulates: "the cancellation will lead to the blocking of the data, and they will only be kept at the disposal of the Public Administrations, Judges and Courts, for the attention of possible liabilities arising from the processing, during the period of prescription of these. Once the aforementioned period has elapsed, the data must be deleted. LANGUAGE The language applicable to this Privacy Policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.